A special message from Modality Partnership to all patients re COVID-19 https://youtu.be/DRdFMafgQpI
Please note, we are temporarily disabling the eConsult service to address increased demand for more direct contact with the surgery. Please contact the surgery directly during opening hours; to access support out of hours please call 111 or visit 111.nhs.uk.
Please request your Christmas prescriptions early. We will accept early requests from the first week of December to cover the Christmas break. Thank you.
From 22nd November any Covid vaccine appointments will now be booked via the National Booking Service by calling 119 or please click on the link below
ABC will not be running the call centre facility to book appointments
Please click on link below to read the important National Data Opt Out Statement.
Masks or face coverings
The surgery is unable to provide face masks for any face to face appointments that you may have ; however if you have your own we would encourage you to wear them whilst attending the surgery .
Letter of exemption from wearing face masks - GP's will not be able to provide patients with a letter for exemption from wearing a face mask, however you can visit one of the following websites where you can print out a letter for yourself explaining your exemption.
Your East Grinstead GP is still open for business. Please do not neglect your important health needs and concerns during the current COVID-19 situation.
Patients will be offered a phone or video consultation initially. Should you need to attend your GP Practice we are taking care to make your visit as risk free as possible with stringent infection control procedures including waiting in your car if you arrive by car, prior to your assessment. As there are fewer ‘face-to-face’ appointments we are able to maintain social distancing within the waiting areas. Please contact your GP Practice by telephone. Please make use of 111 and your local pharmacy for simple illnesses of which hay fever is increasingly common at this time of year.
Important message for parents
“At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing the same safe care that they have always done for children. If you are not sure if your child is unwell and whether they need to be seen, click here https://www.what0-18.nhs.uk/national ,call 111 or contact your GP. If your child appears severely unwell and advice is not quickly available call 999 or take them to ED as you would in other times.”
When should you check whether your child’s cold is COVID-19? please click link for further information
Changes to Appointments at the Practice
In line with national advice, we are trying to reduce footfall in the practice this helps prevent the spread of the virus. This benefits staff and patients. The following changes have been implemented to keep our patients safe.
- All GP appointments will be converted to telephone triage calls; please do not attend the practice if you have a pre-booked appointment. The clinician will call you and if you need to be seen they will arrange a time and place for you to attend.
- Nursing appointments will be changing, we will be ceasing the following procedures for the time being; spirometry, ambulatory blood pressure monitoring.
- Nursing appointments will continue at this time for; all wound management, stitch removal, INR clinics, vitamin B12 injections, zoladex injections, densoumab injections, child immunisations, baby checks, cervical screening and clinically indicated urgent blood tests for those undergoing treatment for serious conditions.
- Asthma, Diabetes and COPD reviews will be conducted over the telephone with patients.
Further advice and guidance is available on the NHS website here:
Please be patient with us during this very difficult period, by working together and following the available guidance we will get through this.
(Site updated 10/05/2022)