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A special message from Modality Partnership to all patients re COVID-19


Please note, we are temporarily disabling the eConsult service to address increased demand for more direct contact with the surgery. Please contact the surgery directly during opening hours; to access support out of hours please call 111 or visit

Dear Patients,

Please click on link below to read the important National Data Opt Out Statement.

National Data Opt Out

Alliance for Better Care NHS Covid-19 Vaccination Programme Update Meridian Hall, East Grinstead 14 May 2021

After five months and over 22,500 vaccinations, Meridian Hall has been an integral part of our successful vaccination roll-out. We'd like to thank the team at East Grinstead Town Council for all of their hard work and support in allowing us to utilise this well-loved community venue and enable us to get the Covid-19 vaccination to so many local residents. It is now time for the Hall to re-open to the community. The venue has a number of existing bookings in June and beyond, which must be honoured by the Council, and we are therefore unable to secure exclusive use of the hall. We wish everyone well in getting back up and running again.

We have plenty of capacity in our programme for East Grinstead residents and we have started to invite patients to Clair Hall in Haywards Heath for their Covid-19 Vaccinations.

For patients awaiting their first dose You will be invited to Clair Hall, Haywards Heath

For patients requiring their second dose We will continue to host you at Meridian Hall until the 4th June. So please accept appointments when received asap.

We are extremely grateful to everyone who has helped us run this service for the residents of East Grinstead, including our incredible team of volunteers. We have been overwhelmed by the level of public support received including messages of thanks, cakes and treats for the team and donations to our Unicef Covid Vaccination Fund.

We look forward to saying Thank You to the team properly as we heads towards our last clinic on 4th June 2021.

Katherine Saunders Chief Executive Alliance for Better Care

Masks or face coverings

The surgery is unable to provide face masks for any face to face appointments that you may  have ; however if  you have your  own we would encourage you to wear them whilst attending the surgery .

Letter of exemption from wearing face masks - GP's will not be able to provide patients with a letter for exemption from wearing a face mask, however you can visit one of the following websites where you can print out a letter for yourself explaining your exemption.


Your East Grinstead GP is still open for business. Please do not neglect your important health needs and concerns during the current COVID-19 situation.


Patients will be offered a phone or video consultation initially. Should you need to attend your GP Practice we are taking care to make your visit as risk free as possible with stringent infection control procedures including waiting in your car if you arrive by car, prior to your assessment. As there are fewer ‘face-to-face’ appointments we are able to maintain social distancing within the waiting areas. Please contact your GP Practice by telephone. Please make use of 111 and your local pharmacy for simple illnesses of which hay fever is increasingly common at this time of year.


Important message for parents  

“At this challenging time, it is extremely important for you to know that COVID-19 is unlikely to make your child unwell, but they like everyone else might be infectious so staying at home when well remains the message. However, all the ‘normal’ illnesses that can make children severely unwell still remain and there is a major risk that parents may delay bringing their child to the attention of a healthcare professionals even if they are unwell because of concerns about COVID-19. GPs and hospitals are still providing the same safe care that they have always done for children. If you are not sure if your child is unwell and whether they need to be seen, click here ,call 111 or contact your GP. If your child appears severely unwell and advice is not quickly available call 999 or take them to ED as you would in other times.”

Coronavirus Information

When should you check whether your child’s cold is COVID-19? please click link for further  information 

School advice


Changes to Appointments at the Practice

In line with national advice, we are trying to reduce footfall in the practice this helps prevent the spread of the virus. This benefits staff and patients. The following changes have been implemented to keep our patients safe.


  1. All GP appointments will be converted to telephone triage calls; please do not attend the practice if you have a pre-booked appointment. The clinician will call you and if you need to be seen they will arrange a time and place for you to attend.
  2. Nursing appointments will be changing, we will be ceasing the following procedures for the time being; spirometry, ambulatory blood pressure monitoring.
  3. Nursing appointments will continue at this time for; all wound management, stitch removal, INR clinics, vitamin B12 injections, zoladex injections, densoumab injections, child immunisations, baby checks, cervical screening and clinically indicated urgent blood tests for those undergoing treatment for serious conditions.
  4. Asthma, Diabetes and COPD reviews will be conducted over the telephone with patients.

 Further advice and guidance is available on the NHS website here:


Please be patient with us during this very difficult period, by working together and following the available guidance we will get through this.






(Site updated 17/09/2021)
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