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Merger Information

Due to significant changes in funding provision that we were relying on to deliver the proposed single site, Moatfield Surgery will not be merging with Judges Close surgery. Sadly, without the significant premises development needed to deliver a site that is fit for purpose able to cater for a large, merged Practice, many of the benefits we have described in our business plans and public consultations would not be realised.

After very careful consideration, we are unable to justify the even greater challenges and pressures on our already limited and stretched resources that merging, without the any of the benefits of a single site, would demand.

Both practices will continue to work together to provide a high standard of care for patients and we remain committed to continue to look at new ways of providing  high quality and  flexible services.

We are immensely grateful for the support that our patients have given us towards this project and at both public meetings. We are looking forward to continuing to develop and enhance what we offer and to continue to work closely with our local Practices.


In the last 12 months:

993 patients missed appointments


1488 appointments

250 hours clinical time

If you find you can’t make an appointment please let us know ASAP. It can then be used by another patient. There maybe a time when that other patient is YOU.

Did you know that you can book or cancel appointments online using the  Patient Access online system? For further information go to Online Services in the menu on the right hand side.

How To See Your Doctor

child_sore_throatThere may be one Doctor whom you look upon as your personal Doctor. However, you may consult any of the Doctors at the Surgery. This may be necessary if your own Doctor is unavailable (on holiday or study leave).

For ROUTINE appointments or queries about results, please avoid telephoning between 8.30am and 10.30am if at all possible. It is usually much easier to telephone the Surgery in the afternoon.

All patients requiring medically urgent care will be offered a same day appointment.  Appointments for routine or non-urgent consultations will be booked for you, by a Receptionist, for a mutually agreed date and time.

Keep your appointment

Please do everything you can to keep appointments. Tell us quickly if you cannot keep an appointment either by phoning the surgery or using the online services appointment cancellation option.

There is an automated check-in system to avoid queuing at the desk.  If you arrive later than your appointment time this may cause delays and inconvenience to other patients.  If you are more than 10 minutes late, it will probably mean that you will have to rebook.  If we are running late please be patient – on another occasion, it may be you who needs the extra time. 


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