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East Grinstead is undergoing a significant rise in the number of people living in the area and we are finding it difficult to sustain a workload that is safe and manageable. It is with regret that as a result we are no longer able to register new patients and have notified NHS England of this decision.

In the meantime, if you need to register with a GP surgery in East Grinstead, please contact NHS England on 01293 729298, so that they can arrange for you to be allocated to a local GP surgery.



Dear Patient,



As part of our care for you we are reviewing repeat prescriptions.


Some prescription items may have changed to an unbranded (or to the NHS more cost-effective branded) version of exactly the same drug by a different name.


Your dose will remain exactly the same and you should not experience any difference in effect or any adverse effects.


You may notice a change in the appearance of your new medicine, which does not affect the action of the drug in any way.


Your medication records will be changed automatically, so please order your next prescription in the usual way. It will help the NHS to save money, if you could use up any remaining medication first and then continue with the new one.


Your Healthcare Team

Did you know that you can book or cancel appointments online using the  Patient Access online system? For further information go to Online Services in the menu on the right hand side.

How To See Your Doctor

child_sore_throatThere may be one Doctor whom you look upon as your personal Doctor. However, you may consult any of the Doctors at the Surgery. This may be necessary if your own Doctor is unavailable (on holiday or study leave).

For ROUTINE appointments or queries about results, please avoid telephoning between 8.30am and 10.30am if at all possible. It is usually much easier to telephone the Surgery in the afternoon.

All patients requiring medically urgent care will be offered a same day appointment.  Appointments for routine or non-urgent consultations will be booked for you, by a Receptionist, for a mutually agreed date and time.

Keep your appointment

Please do everything you can to keep appointments. Tell us quickly if you cannot keep an appointment either by phoning the surgery or using the online services appointment cancellation option.

There is an automated check-in system to avoid queuing at the desk.  If you arrive later than your appointment time this may cause delays and inconvenience to other patients.  If you are more than 10 minutes late, it will probably mean that you will have to rebook.  If we are running late please be patient – on another occasion, it may be you who needs the extra time. 


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website