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Noticeboard

WE ARE CURRENTLY NOT ACCEPTING NEW PATIENTS

East Grinstead is undergoing a significant rise in the number of people living in the area and we are finding it difficult to sustain a workload that is safe and manageable. It is with regret that as a result we are no longer able to register new patients and have notified NHS England of this decision.

In the meantime, if you need to register with a GP surgery in East Grinstead, please contact Horsham and Mid Sussex CCG on 01293600300 ext 3228 or ext 3597, so that they can arrange for you to be allocated to a local GP surgery.

 

 

 

In the last 12 months:

993 patients missed appointments

Wasted:

1488 appointments

250 hours clinical time

If you find you can’t make an appointment please let us know ASAP. It can then be used by another patient. There maybe a time when that other patient is YOU.

Did you know that you can book or cancel appointments online using the  Patient Access online system? For further information go to Online Services in the menu on the right hand side.

How To See Your Doctor

child_sore_throatThere may be one Doctor whom you look upon as your personal Doctor. However, you may consult any of the Doctors at the Surgery. This may be necessary if your own Doctor is unavailable (on holiday or study leave).

For ROUTINE appointments or queries about results, please avoid telephoning between 8.30am and 10.30am if at all possible. It is usually much easier to telephone the Surgery in the afternoon.

All patients requiring medically urgent care will be offered a same day appointment.  Appointments for routine or non-urgent consultations will be booked for you, by a Receptionist, for a mutually agreed date and time.

Keep your appointment

Please do everything you can to keep appointments. Tell us quickly if you cannot keep an appointment either by phoning the surgery or using the online services appointment cancellation option.

There is an automated check-in system to avoid queuing at the desk.  If you arrive later than your appointment time this may cause delays and inconvenience to other patients.  If you are more than 10 minutes late, it will probably mean that you will have to rebook.  If we are running late please be patient – on another occasion, it may be you who needs the extra time. 

 

 
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