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WE ARE CURRENTLY NOT ACCEPTING NEW PATIENTS

East Grinstead is undergoing a significant rise in the number of people living in the area and we are finding it difficult to sustain a workload that is safe and manageable. It is with regret that as a result we are no longer able to register new patients and have notified NHS England of this decision.

In the meantime, if you need to register with a GP surgery in East Grinstead, please contact NHS England on 01293 729298, so that they can arrange for you to be allocated to a local GP surgery.

 

 

Dear Patient,

 

 

As part of our care for you we are reviewing repeat prescriptions.

 

Some prescription items may have changed to an unbranded (or to the NHS more cost-effective branded) version of exactly the same drug by a different name.

 

Your dose will remain exactly the same and you should not experience any difference in effect or any adverse effects.

 

You may notice a change in the appearance of your new medicine, which does not affect the action of the drug in any way.

 

Your medication records will be changed automatically, so please order your next prescription in the usual way. It will help the NHS to save money, if you could use up any remaining medication first and then continue with the new one.

 

Your Healthcare Team

Friends & Family Test

 

Would you recommend this service to friends and family?

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Since its launch in 2013, more than 25 million pieces of patient feedback have been submitted. The FFT has been rolled out across most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, patient transport and more.

FFT resources and guidance

If you have any queries about the FFT, contact NHS England via email. You can also watch the FFT animations on YouTube: FFT animation: British Sign Language version or FFT animation: mental health care services version.

 

Please tell us about your care today. Good or bad, your comments are really important to us and will help to improve the service for you and others. 

 

Please visit 'I Want Great Care' to leave your feedback on our service.

 

 



 
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