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Noticeboard

WE ARE CURRENTLY NOT ACCEPTING NEW PATIENTS

East Grinstead is undergoing a significant rise in the number of people living in the area and we are finding it difficult to sustain a workload that is safe and manageable. It is with regret that as a result we are no longer able to register new patients and have notified NHS England of this decision.

In the meantime, if you need to register with a GP surgery in East Grinstead, please contact NHS England on 01293 729298, so that they can arrange for you to be allocated to a local GP surgery.

 

 

Dear Patient,

 

 

As part of our care for you we are reviewing repeat prescriptions.

 

Some prescription items may have changed to an unbranded (or to the NHS more cost-effective branded) version of exactly the same drug by a different name.

 

Your dose will remain exactly the same and you should not experience any difference in effect or any adverse effects.

 

You may notice a change in the appearance of your new medicine, which does not affect the action of the drug in any way.

 

Your medication records will be changed automatically, so please order your next prescription in the usual way. It will help the NHS to save money, if you could use up any remaining medication first and then continue with the new one.

 

Your Healthcare Team

Disabled Access

This practice is dedicated to making its services as accessible as possible for those with disabilities including providing equipment as needed as well as instruction and training for our staff.

There are two dedicated parking spaces for disabled badge holders only located directly opposite the entrance and our building is internally well-lit and entrances and exits are clearly visible. We have wheelchair access at the main but not staff entrance.

The main reception desk is only a few meters away from the main entrance so visitors who may have difficulty with the door to easily get help from a member of staff.

All patients only have access to the ground floor where all the treatment and consulting rooms are situated.

Due to the age and layout of our building we only have one disabled toilet facilities and that is located to the rear of the building.

We have a hearing loop installed at the reception desk window to aid with communication with visitors who suffer from hearing loss and receptionists are able come out to patients and talk to them in the waiting room if there is a problem communicating.

We provide log in details for our EMIS system which allows our patients to book and cancel appointments and also order their repeat medications from the comfort of their home computer. 

We encourage patients to ask for any further assistance with access or communication needs and to propose ways in which we can improve our accessibility by either visiting or telephoning and talking to us direct or by sending an email or completing a comments slip when at the surgery.



 
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