High StreetEast GrinsteadWest Sussex, RH19 3AATel: 01342 317 820
Health Visitors are trained Nurses. They have undertaken further training in community health, preventative care and family health. They offer telephone advice on any family health issue, and can also make home visits. The Health Visitors are based at,
East Grinstead Children & Family Centre, Blackwell Farm Road, East Grinstead, RH19 3JL
The Health Visitors will aim to see every family on the Surgery register with children under the age of 5 years. The Health Visitors are also available to any person on the Surgery register who wishes to discuss a health needs problem.
The CPN cares for patients with emotional and psychological problems/illnesses in the community. They are based at Canteloupe House , Canteloupe Road and also see patients at Judges Close by arrangement.
Canteloupe House has a duty referral system in operation between 1.30pm and 3.30pm Monday to Friday where patients may be referred by the GP and be assessed by the duty worker.
Below is a list, in alphabetical order, of the main NHS clinics and services available at Judges Close Practice.
In addition to the basic courses of vaccination, adults require the following boosters:
Antenatal Clinics are run by the Community Midwife who will monitor your health through pregnancy and the development of your unborn baby. Appointments for the Clinic should be made through reception.
Patients on Warfarin therapy are monitored regularly and dosage changed accordingly using a finger-prick method of blood sampling and the result entered into a computer software decision support database. The patient has the convenience of a local service and a rapid assessment of INR and future dosage regime all within a 10-minute appointment. Patients must bring their yellow record book and let the clinic nurse know.
Asthma checks and checks for chronic obstructive pulmonary disease checks are carried out by our practice nurses, who have undergone specialist training and can provide monitoring of your condition, advice on inhaler technique and new medications.
This is provided by the West Sussex Breast Screening Service Unit, which visits East Grinstead every three years to screen ladies between the ages of 50 and 70. You will be sent in invitation by post. Should you miss this opportunity, you can telephone 01903 239757 to make an appointment.
These are carried out at the Surgery in the mornings, by appointment only. If you are required to have a FASTING blood test, do not have anything to eat or drink, except water, for 12 hours prior to your appointment. PLEASE INFORM THE PERSON MAKING YOUR APPOINTMENT THAT IT IS FOR A FASTING BLOOD TEST.
Your results will normally be sent via electronic link to your Doctor. Unless your Doctor has given you other instructions please telephone the Practice during the afternoon 2 days later for the results.
Are you a carer? If you are providing help or support to a friend, neighbour, relative or partner who could not stay at home due to their sickness, age or disability, then you are a carer. The practice offers advice and support to carers - please ask a receptionist.
If you, or the person you care for is attending on of our clinics, then the nurse or doctor will ask you if you are a carer. If you are not attending one of our clinics, then please let a receptionist know and we will do our best to ensure you receive any help you need.
Further information is available at www.carers.org or alternatively click on the Carers icon in the right hand menu.
A cervical screening test is generally recommended every three years for women aged 25-49 and every five years for women aged 50-64. These tests are offered at the Surgery and a reminder letter is sent out to the patient by the records office, on behalf of the Doctors.
A card will be sent to parents informing them when immunisations are due. This card will offer an appointment at one of our Thursday morning clinics.
However, if you have recently moved or feel your child is overdue for immunisation, please contact the Surgery. We feel that it is very important to ensure that all children are immunised against these potentially serious illnesses.
We have a number of specific clinics, which are run by a Nurse in liaison with a Lead Doctor. In most of these disease areas an annual review is recommended, with possible interim blood tests etc. Patients will receive an invitation to attend the Surgery as appropriate but should feel free to contact the Nurse or Doctor as necessary
A full contraceptive service is provided by the surgery including advice on barrier methods (condom or diaphragm), the oral contraceptive pill, the IUD and natural methods. Post-coital contraception is also available for which you should consult within 72 hours.
We offer appointments with our Nurses for continued good health management. They can advise on such topics as:
Flu and pneumococcal vaccines are available from October every year. They are offered free of charge to all patients over the age of 65, and are especially recommended for diabetics, asthmatics those with chronic chest complaints or immuno-suppressed patients.
These vaccines are also available to younger patients with chronic diseases. Flu vaccinations are offered annually, and the pneumococcal vaccine is a one-off injection which protects against a number of serious illnesses, including septicaemia and meningitis.
Some minor surgical procedures are carried out in the practice and a cryotherapy clinic for freezing skin lesions that do not need surgical removal, is available. Your doctor will refer you to these clinics if it is appropriate.
Medical examinations for special reasons eg employment, fitness to drive or insurance are not undertaken during routine surgery times. A special appointment may be made with the doctor and the receptionist will let you know the fee involved.
We are able to provide travel advice and a limited number of travel immunisations at the surgery.Please contact the surgery for further advice . For more information regarding travel to specific countries click on the Travel Advice icon above.
We regularly hold 'weight off workshops' for patients with a BMI over 25 and motivated to lose weight for good. If you are interested please call the Wellbeing Team on 01444477191 or email firstname.lastname@example.org.
We are able to provide limited travel advice or immunisations at the surgery.
There is further information about countries and vaccinations required on the links below
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Different people are ready at different ages to see a doctor or a nurse alone, and legally there is no set age to be seen without your parents. You can come alone or can even bring them along and leave them in the waiting room if you wanted to be seen by the doctor or nurse on your own.
But what if....
The situation is almost the same as when you are 18. The doctor will just have to make sure that you are ‘competent’ to make decisions about your own treatment. This simply means that you are able to understand the treatment and the effects it might have on you.
The law says that you can make your own decisions about having treatment. This includes getting contraception, and also discussing/having an abortion, without your parent’s permission.
This will generally be the case if:
So if you are 17 or under, the GP will have a chat with you about the problem, the treatment and will try to make an assessment through this discussion as to whether you are ‘competent’ to make the decision yourself. They will probably ask you why you don’t want your parents or care givers to know, and may suggest talking it through with them first. It is worth remembering however that no doctor can persuade or force you to tell your parents about the treatment that you are having.
GP’s also cannot tell your parents about your treatment (even if you are under 16) if you don’t want them to, apart from in very exceptional circumstances – see below for more details. This is called doctor-patient confidentiality, and all doctors and nurses are legal bound by it.
This discussion and decision might sound a bit intimidating or scary but don’t let it put you off, GPs really are concerned about everyone’s health and want to make sure that everyone, including teenagers, can come to see their doctor without worrying. Your doctor will almost certainly be very kind and very sympathetic – if you would like to see a particular doctor, be it one you know or just specifically a lady or a man, just mention it to the receptionist when you book the appointment and it can be arranged.
We’re sorry, there’s no way round this difficulty… But you could ask one of our receptionists if they could find you a discrete area to wait in. Unfortunately, another patient might mention to your parents that they saw you in the waiting room so you should always be prepared for a question or two… Same goes for the chemist, but you could try to time it for when the shop is empty. Like the doctors and nurses, the chemists are legally bound to keep any information about your prescriptions confidential.
Please do! We would in fact encourage you to bring someone with you, if it’s a friend from school or college, an older brother or sister or even an adult friend. It just has to be someone you trust, and someone you don’t mind talking about your problem in front of. Just mention to the doctor or nurse calling you in that you would like them to come in with you. Like your parents though, you can leave them in the waiting room if you just want them there for moral support.
Revision, essays, feeding your homework to the dog, that cinema trip next week… We get that your life is busy! If you want, we can send you a little reminder to your phone 24 hours before your appointment. Just let us know your mobile number (you can do that by phone if you want too) and we can put it on your records.
If your Mum or Dad has given us their mobile number for your records (you might have been with us since you were little, when you relied on Mum and Dad for everything), THEY will be the ones who get the text reminder… so it’s worth making sure we have your number on your records!! you want too) and we can put it on your records.
Also, if you have conditions like Asthma, we’ll send you a text around September/October, letting you know that we have the flu vaccinations in, and when our appointments are...
Best thing about all this is that it’s free! Doesn’t cost you a penny. Hurrah.
...Just go to https://patient.emisaccess.co.uk/ or hit the button on our home page to sign up, or pop into the surgery with some photo/home ID and we can get you registered!
Give us a ring and we can give you the Men ACWY vaccination before you go. It’s a vaccination against 4 types of Meningitis – Men A, Men C, Men W and Men Y. You’ll have had vaccinations against Meningitis C when you were little but this is a booster to ensure immunity in new environments. Illnesses thrive in places where there are a lot of people. And in freshers week, there will be a LOT of people!
The Men ACWY vaccination is aimed at all 2019 Freshers aged 17-18 but if you are a second or third year going back, give us a ring if you are interested in the vaccination and we will pass your query onto our nurses.
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